FAQs

Where are you located? 

We are located in Margaret River, WA
Our home-based studio is not open to the public. 

How long do orders take to create?

Production times vary depending on design, size and stock availability. We will endeavor to have your item/s made as soon as possible.

For ‘made to order’ products allow at least 3-5 business days.

For custom orders, please send us an email or contact us through Instagram (customs can take 2-3 weeks) 

Do you do Customs?

Absolutely! We pride ourselves on our ability to create custom bespoke florals. Feel free to contact me via email or Instagram to discuss your floral vision

Will my flowers arrive as pictured?

Please keep in mind that floral stems do come in different shapes, sizes and colour meaning that no two arrangements will be 100% identical.

We do reserve the right to make substitutions in the event flowers are not of the quality or not available. If we are out of stock of a particular bloom, a close replacement will be chosen, whilst still maintaining the integrity of the proposed look and colour scheme of the arrangement.

How long will they last?

Dried & Preserved flowers can last for years when shown a little bit of after care.
Read more more about how to care for your flowers here 

Why are dried & preserved flowers so expensive?

Dried & preserved flowers are great value for money. Although prices certainly vary a lot between vendors, you can expect an arrangement to cost you substantially more than fresh flowers.

Here's a bit of a perspective:

Say a bunch of fresh flowers costs you $50, but only lasts for a week, you are paying $7 a day
On the other hand, lets say an everlasting arrangement costs you $100, but last 1 year (that's definitely an understatement), in which case you're only paying 27 cents a day!

Do you deliver or can I pickup?

Local pickup and free local delivery (to selected areas) is available and highly recommend this service to ensure your flowers are in perfect condition
 
We do offer Australia wide shipping only 

In Stock & Pre-made products will be shipped within 1-3 business days
Made to orders allow 1- 2 weeks
Custom orders allow 2- 3 weeks 

For more information on Shipping & Delivery please read here

Further Questions?

Don't hesitate to get in touch via email addyandco@outlook.com